I noticed last week that refinitiv publish alerts on pages RSF.ALERU1, ALERU2 ALERU3 etc. How/what can I programatically subscribe to so I get the latest alerts as ticks on my EMA app?
Hi @duncan_kerr,
You can subscribe to the alert RIC using EMA, just like any other instrument. The data is returned in the ROW80_xx fields, and the updates will be published as the alerts get generated or cleared. There is no paging of these pages. I found that ALERU1 - ALERU90 are all valid RICs and represent different asset class. So your application should subscribe to the alerts that are relevant to your data type. Here is a sample response from ALERU1:
"ROW80_1":" SERVICE ALERTS FOR INFORMATION PRODUCTS ALERU1","ROW80_10":"update is at 06:00 GMT on 04-Jul-23. ","ROW80_11":" ","ROW80_12":"Incident Summary: ","ROW80_13":"Quote data between day session end and night session open on Osaka Exchange Day ","ROW80_14":"Session RICs and Night Session RICs is suspect. ","ROW80_15":"Customers are requested to refer to Whole Session RICs. ","ROW80_16":" ","ROW80_17":"This is due to software deficiency. ","ROW80_18":"This issue affects the customers globally. ","ROW80_19":" ","ROW80_2":" ","ROW80_20":"Affected Asset Class: Derivatives ","ROW80_21":"Affected Products: Refinitiv Eikon, Refinitiv Workspace and Refinitiv Tick ","ROW80_22":"History ","ROW80_23":" ","ROW80_24":"For full details, click https://refini.tv/413zFUY ","ROW80_25":" ","ROW80_3":"Osaka Exchange Day Session & Night Session RICs ALERT STATUS = Confirmed","ROW80_4":" Checkpoints (All Times are GMT) ","ROW80_5":" Outage Start: 06:00 30 Mar 2023","ROW80_6":" First Reported: 11:46 12 Apr 2023 Last Updated: 06:28 28 Apr 2023","ROW80_7":" Next Update: 06:00 30 May 2023 Estimated Resolution: Not Yet Available","ROW80_8":" ","ROW80_9":"Update 3 at 06:27 GMT: Refinitiv is working to resolve the issue. The next ",
hi Gurpreet - is the allocation of pages to ALERU1 thru 90 documented anywhere? Im just trying to understand how to determine what's on each page and/or where to go for FX info (for example) without checking all 90 pages?
I recommend opening a content ticket with Refinitiv helpdesk at my.refinitiv.com. A content expert will be able to advise which alerts page is relevant for your use case.
