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RTO EMA Java SDK. Timeout.
During integration with the RTO EMA Java SDK 3.9.0.1, we have faced a timeout exception: com.refinitiv.ema.access.OmmInvalidUsageExceptionImpl: login failed (timed out after waiting 45000 milliseconds) for us-east-1-aws-3-sm.optimized-pricing-api.refinitiv.net:14002) at…
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Adding story text to output using Python API
Hi I currently have the following code that is fetching specific new articles using Python API. However I am not sure how to add the story text to the output. I currently have the Headline, StoryId, and Link to the article. Code: df = ek.get_news_headlines( 'Topic:GB AND (SOURCE:CMPNY OR SOURCE:MCE OR SOURCE:GEN)',…
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Scheduled price extraction for currencies
Trying to extract scheduled price data for CNH and CNY identifiers , i was able to successfully extract EOD pricing for these identifiers but facing error when trying to extract the prices at specific time of day, please find below the API query details along with URL and error message Code from ayx import Alteryx import…
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Using get_data() on an API (Not Codebook)
I'm trying to switch on an API, but it seems like the codes i was using in the internal Refinitv codebook app (even simple lines like: import refinitiv.data as rd import refinitiv.data as rd rd.open_session() df = rd.get_data( universe = ['AAPL.O'], fields = ['CF_CLOSE'] ) display(df) ) don't seem to work in the API. Do…
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Stream timeouts on websocket under python lseg.data API
We're streaming LSEG data using the LSEG Data Library for Python, using lseg.data.content.pricing. Sometimes— seemingly at random (different times of day, sometimes after streams have been up for hours, other times after just minutes), we receive Stream.on_status events with the following (example) payload: status: {'ID':…
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Please can you explain why there is a lag on receiving EIA stats data via a script i have written?
Hi team, I am posting on behalf of an external client for the query below, please help and prioritize: Please can you explain why there is a lag on receiving EIA stats data via a script i have written using the appkey? from lseg.data.content import historical_pricing as hp from datetime import date import os 1. Correct RIC…
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how to filter news article by its source, language through Python?
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Ema - no payload for batch requests in IProvider
Hello, I am using EMA Refinitiv version 3.8.3.0 and I have implemented a consumer based on example ex370_MP_Batch. I have also created a stub component based on Provider example 102_MP_Snapshot. Consumer communicates correctly with the provider, however provider does not receive the payload for batch request. My use case…
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Wrokspace API shows error
Trying to pull data by Worksapce API (LSEG Data Libarry, desktop session) returns "Attempting data request…Company Common Name" and close the session before getting data data as attached Please advise what is wrong.
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Question on Using File DCNs to Retrieve Metadata Programmatically
May I ask how to use file DCNs to programmatically retrieve the corresponding metadata for those files — specifically fields such as document date, RIC, and report type? Is there any sample code or recommended approach for accessing this information? Thank you in advance for your guidance.
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Client is facing the issue while running these code
I am always encountering a timeout error when running this code: # Define the start and end dates (go two years by two years) start_date = '2025-01-01' end_date = '2025-06-30' # Generate a list of dates between the start and end dates date_range = pd.date_range(start=start_date, end=end_date) # Convert to a list of strings…
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For LSEG Data chain.py, example using platform.deployed, getting A18: Service unknown.
The connection is to RTC. I see in a post need: \*rtc\*defaultJsonServiceId, I believe in RTC rtc.cnf. Is this correct ? How to use chain.py example to connect to local rtc ?
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Error when placing appkey into their code
Customer successfully makes the key from APPKEY and places into their code, but getting below errors. Reference the attached email/screenshots from customer. What could be the issue here? Status code 400: Bad request on handshake url http://localhost:9005/api/handshake {"code" :400, "message" : "application key is not…
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EMA Java Creating multiple OmmConsumer instances problem
Hello all, I am using the EMA Java library group: "com.refinitiv.ema", name: "ema", version: "3.9.0.1" I am trying to create multiple connections to the HMDS websocket at the same time, on multiple threads, but I ran into a problem. After creating the OmmConsumerConfig for each connection that I will have to make and then…
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Could you please try running the code below on your end to see if the same issue occurs?
Hi Team, Client have raised the below query. Could you please assist on the request. Query: May I ask you to try my code on your side, and see if the bug appears for you as well? It seems from your explanation that RDP is a more reliable backend platform. Why does this bug appear there then? My code again, for your…
