We have encountered an issue today and it shuts down the feed. The dev has extracted the log from the feed connector and below are the error message: 2022-06-10 08:13:40.321 | real-time-price | [pool-1295-thread-1] | WARN | c.r.ema.access.OmmConsumerImpl.reactorChannelEventCallback (477) | loggerMsg 2022-06-10 08:13:40.321…
Hello, I would like to know what API's are available for a C++ application to connect to Refinitiv Real Time Optimized to fetch data from cloud? I came across RTSDK for C/C++ and EMA, could you please let me know if these are the correct API's I am looking at or are there any other ways to fetch data from cloud from a C++…
I am trying to access the market data using Eikon data API c++ ( Refinitiv Real-Time -- Optimized). ---> Is this the correct API for C++? If yes, I am using the cons113 example to test connectivity into RTO , To set up the configuration I have my userID, password, client ID, However I am not sure what the consumer name…
I am trying to read data for an instrument using RTSDK/C++. I have copied the sample code from Examples/Training/Consumer/400_Series/450_MP_QueryServiceDiscovery/Consumer.cpp and added a handle variable: // Query endpoints from RDP service discovery for the TCP protocol ServiceEndpointDiscovery serviceDiscovery(tokenUrl,…
Can we quickly know the supported domains for a specific RIC on the RTO's ELEKTRON_DD service? e.g., RIC '1SILK' supports MBP and MP real-time data retrieval. How can achieve this? through some symbol list service (not sure about that)?
Dear team, I am using EMA-API version 3.6.5 to consume Market price data from our ADS server. I am getting the following error for some of the items. Could you please help me to understand regarding this error? Open / Suspect / None / 'Refinitiv Wire format conversion error.' I am subscribing the dictionaries from ADS e.g.…
EMA: Is that possible to have partial success batch request? i.e., only part of the RICs were subscribed successfully. Furthermore, what's the status message will be received in such case? And except for the 'Closed ACK' status message for the normal batch response, any other response or exception will be received for the…
We use Refinitiv EMA API to send request and receive stream data (interestAfterRefresh = true). We had run the same program with in 2 different servers. No error returns from one of the server, but in another server, most of the RIC Codes requested is time out. Here is a screenshot for a portion of the RIC Codes: We had…
Hi, I have a requirement that I need to create a database of snapshot values for a list of RICs in a given interval say 15 minutes. I have the below code that runs for every 15 minutes and it did the job. OmmConsumer consumer = EmaFactory.createOmmConsumer(config); ElementList ricBatch = EmaFactory.createElementList();…
Sometimes we met the timeout in the RTO large batch subscription. Any suggestion / experience on subscriptions of large batches? e.g., subscribe 2000 ~ 3000 RICs in a batch, continuously for 100K RICs. The aim is to subscribe all those RICs without timeout while do the whole subscription procedure as fast as possible.
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