Hi, Currently, I want to connect to our deployed rtds using the real-time sdk (c). I can connect using the Websocket API. When I wanted to connect with the VAConsumer example of the SDK, I received the following error message: Error text: </opt/refinitiv/Real-Time-SDK/Cpp-C/Eta/Impl/Transport/rwsutils.c:4059> Error: 1007…
Hi, I am using ETA librray and fetching MarketData by using watchlist, we are getting below error message . "A24: Moving item to new server which has lower server" after some time, it connects to the another failover server but failed to fetch any data. Do I need to send subscription to new server again ? or ETA library…
Hi we met OutOfMemory issue in our service. we are using dependency below : <dependency> <groupId>com.refinitiv.eta</groupId> <artifactId>eta</artifactId> <version>3.7.0.0</version> </dependency> <dependency> <groupId>com.refinitiv.ema</groupId> <artifactId>ema</artifactId> <version>3.7.0.0</version> </dependency> we…
make[3]: *** No rule to make target 'RTSDK-BinaryPack_rsslVACache_LIBRARY-NOTFOUND', needed by '../Cpp-C/Eta/Executables/OL8_64_GCC850/Optimized/VAConsumer'. Stop. make[2]: *** [CMakeFiles/Makefile2:4815: Cpp-C/Eta/Applications/Examples/VAConsumer/CMakeFiles/VAConsumer.dir/all] Error 2 make[1]: ***…
I am using the Shen Zhen Real time feed context id = 5940 and around 1pm everyday, I saw the message: 13:00:10.958 INFO [Refinitiv] Processing RsslRDMDirectoryMsg, 'RDM_DR_MT_UPDATE' received for channel, '{streamState: 'Unspecified', dataState: 'Suspect', code: 'None', text: ''} with services, [] and around that time…
13:00:10.958 INFO [Refinitiv] Processing RsslRDMDirectoryMsg, 'RDM_DR_MT_UPDATE' received for channel, 'hedads101,hedads102:14002'{streamState: 'Unspecified', dataState: 'Suspect', code: 'None', text: ''} with services, [ ] Can you please advise on how to fix this and what can we check on our side?
Hi we met OutOfMemory issue in our service. we are using dependency below : <dependency> <groupId>com.refinitiv.eta</groupId> <artifactId>eta</artifactId> <version>3.6.2.2</version> </dependency> <dependency> <groupId>com.refinitiv.ema</groupId> <artifactId>ema</artifactId> <version>3.6.2.2</version> </dependency> we…
We are converting RWF messages to JSON using the RSSL_JSON_JPT_JSON2 option, we notice that the groupId (shown as a required field in Refresh messages) is not present in the JSON, as a consequence if we convert back to RWF the data is lost. Is this a known issue ? If so when/if might it be fixed ?
Hi, I am looking for answers to the following questions regarding the Websocket API and RTSDK: (https://developers.refinitiv.com/en/article-catalog/article/refinitiv-real-time-sdks-performance-test-summary) 1. Does the Websocket API perform as the results shown in the image (Websocket JSON column)? Is there a specific…
I am using ETA Value Added service with watchlist enabled, I am looking into VAConsumer for reference. I want to use cache, so that incoming message will be applied to cache and there will be another thread reading from cache. But is there any way while reading from cache, which will return only updated fields? For eg. ASK…
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