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send_market_price_request
I have a list of ric [a, b, c, d, e] inputted using _send_market_price_request with View = the list of ric. Can I have the response back in the same order as how my input is order with a, b, c, d, e?
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Urgent - Single Side Price Updates via WebSocket
Hi, Could you please advise how we can exclude single Side Price Updates from being received via WebSocket? [10:42:43.456] IN [{"ID":31,"Type":"Update","UpdateType":"Quote","Key":{"Service":"ELEKTRON_DD","Name":"AFp.DXE"},"SeqNumber":19872,"Fields":{"ASKSIZE":519,"ASK":3.9540}}] [10:43:48.416] IN…
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websocket api : F47 error while posting dacslock
Hi dear community, I am currently trying to implement dacs lock management in a Websocket-based application (written in Python), and I am curiously receiving this message after I post the data : 2023-07-31 18:20:33,175 - DEBUG - Ack received on pub channel : {"ID": 1, "Type": "Ack", "AckID": 62, "NakCode": "AccessDenied",…
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Delete record on non-interactive source with an OMM off-stream post (websocket)
Hi - how do I delete a specific record using an OMM off-stream post on the ads web socket please? I'm using a type "Update" with an Action "Delete" - I get an Ack back from the ads, but the record doesn't get deleted. How do I remove it from cache please with a post? Thanks Martin
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SSL connectivity issue
Hi Could anyone assist and provide more details on what the error location might potentially means? or is the error location as such not relevant for this message? Text: Failed to add RsslChannel(s) to RsslReactor. Channel name(s) Channel_5 Instance Name Consumer_5_671 RsslReactor 0x0000000002A08F70 RsslChannel 0 Error Id…
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WebSocket API: unable to retrieve data
Hi support, I am unable to retrieve any data using your websocket API. Login works but then I am getting no response or a NotEntitled error. Please see the JSON messages below: SENT: { "Refresh": true, "Key": { "NameType": "AuthnToken", "Elements": { "ApplicationId": "256", "Position": "172.31.0.6/32015f03110c",…
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RtContribute => WebSocket API mapping
Hi, We are migrating our IDN pages contribution from Excel RtContribute() to your WebSocket API. Our excel formulas look like: =RtContribute("TRC", "PAGENAME", 317, 123.456789, "SCOPE:SERVER POS:7 FORMAT:6:4") This will contribute the value '123.456789' to the page 'PAGENAME' at the row 3 (FID: 317 = ROW80_3) and at the…
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check hostnmae's information.
CIAM Clientid, hostname, password, and user are required inputs during authentication for price linkage. We ask you to check hostnmae's information.
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Refinitiv RTO Module Authentication for Multiple IP Addresses
Hi, I am currently using Refinitiv's Real-Time Optimized (RTO) module to stream price data of instruments. I have a few technical questions about RTO that I would need help with. Please find them listed below -- * Can the same RTO authentication credential be used across two different IP addresses to access and stream…
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RDP API. Websocket. Service discovery request returns 403 forbidden
Hi Refinitiv Team! We need your help. We got 403 forbidden error via service discovery request (https://api.refinitiv.com/streaming/pricing/v1/?transport=websocket). The request returned data on May 23, but stopped returning it on May 24. I have read similar articles - I have not found an answer. There should be nothing…