Hello dear community, I'm facing an issue... I am using Refinitive platform, where I am trying to fetch data from a WebSocket. First, we generate an access token through PHP, which is working fine. Then, we save it and include it in the JSON content. When calling the WSS endpoint, I'm encountering the following errors.…
Hi Team , Can we create Refinitiv support ticket using the API call from external machine , If yes please provide the details
Hi, I'm trying to modify my company's program as the API has changed to V2. The legacy program received data through API and saved it as a file such as CSV. 1. Here is License ELEKTRON REAL TIME IN CLOUD STREAM ID: 1 EAL-TIME ID WATCHLIST 2.5K: 1 Status: Assigned Type: Base 2. I tried to follow this code as best as I…
I keep getting disconnected from the WebSocket server due to login failures, and I need a solution to automatically reconnect and retry the login when this happens to maintain a stable connection. Have anyone experienced this before?
We receive the following unexpected response: [ { "ID": 525729497, "Type": "Error", "Text": "JSON Converter Token Type error: Expected 'PRIMITIVE' for key 'ID' Received 'PRIMITIVE'", "Debug": { "File": "/local/jenkins/workspace/RTDSHotFixCore_Release/OS/OL7-64/esdk/source/rtsdk/Cpp-C/Eta/Impl/Converter/jsonToRwfSimple.C",…
Hi, I was running my python program to test the stability to get data through RTO(via internet).(it's not complete yet, still in development) And on last Saturday, the Websocket just closed without any error. So, my question is how do I write the program so that it re-connects after disconnection automatically? And isn't…
We are in the process of making changes in order to shut down our connection to the rate feed just prior to our end of day process begins….and then to reconnect hours later in the early morning. The developer has come upon some errors when attempting to reconnect to the feed and I am hoping you can provide some guidance.…
Hi team, I am currently using Websocket API with Python and trying to get a response from the ADS server about available services to be using by the application at a certain point in time. The expected results are like mapping "ServiceName" with "State", when accessing ADSMON >> Services Statistics. For example: *…
We let the RDP example code run overnight. It looks like the volume(CF_VOLUME) of the first tick (please see an example tick below) received on the second day includes the pre-market volume. I'd like to subtract the pre-market volume to get the actual volume of the first tick. I saw there is a "BLKVOLUM" field in the…
Is Yield Book affected by the RTO to RTO changes for CIAM?
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