Hi, I am receiving data via WebSocket for RTO v2, and the data comes in the format shown in the attached file. I cannot find out how to assign this data to a variable. I only see it written in the run area. The data is written after the following line of code, but I am unsure how to handle this JSON object on the Java…
Hi, I have a customer using Websocket API to retrieve real time data from RTDS infrastructure. Apparently everything is working as expected, but field PRCTCK_1 is also being requested but not delivered. As this is the up/down signal, should the request of this field being managed in a specific way, or any limitation…
Hi I'm trying to find an example where the connection to RRTO is through a RTDS/TREP whith the DACS user but all uses the machine id, password, and client id Is there a way to connect to the RTDS though websocket with a DACS user? im using python or node The EMA examples for Java works but i'm not able to replicate the…
When I go to Websocket API and select Tutorials > Video Tutorials, I don't actually see any videos. It is just a blank area where a video box should appear. I am using EDGE and logged into developers.lseg.com using my LSEG laptop. I also tried using Firefox and got the same results. I wonder if this is a result of the move…
Client would like to know if they can use Non Fixed IP connection for testing on contributions via API?
We are using ads-pop and already confirgured port 15000 for WS connection. Do LSEG support HTTP/REST protocol with json format. What is the recommended api to connect to ads3.7.1 ads pop. Would u be able to share the documentation and details?
...ow would you go from MAERSKb.CO to the associated options chain? Is there a way to get the options chain RIC from the underlying when using the API? For example how would you go from MAERSKb.CO to the associated options chain? you can use the ek.get_data() function in Python. however Is this available in any other APIs…
We have a client that is currently using Python API to connect to RTO on AWS and generating json files as output for real-time data. They are now evaluating to move the workflow from AWS to on prem RTMDS setup where they have access to 2 ADS servers over private comms. The RTMDS setup is WebSocket enabled. Client wants…
1\. Are you allowed to access the Refinitiv Data Platform real-time services via websocket. 2\. If you are: what is the hostname and authHostName (the authentication hostname) , they could be the same. 3\. What is the current and relevant code example in either Python or C#. 4\. Is there updated documentation that we can…
Hi I'm using RTO service via Websocket, suddenly it stopped working on an environment. This is the only machine that is connected to this account. Kindly find attached log for reference. How would I fix the issue? It seems that price don't come after and the message is repeating. Thank you.
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