Hi, We are contributing around 20k update messages every 30s to the websocket contribution endpoint (contrib-ws1-amers1.platform.refinitiv.com), however we are seeing the ACKs coming in very delayed, up to a point where it is not possible for us to utilize them for correct failover/retry logic as suggested here…
I get following error response when I send Login message to the Socket API:…
It has been some time now working on integration of Refinitiv WebSocket's API and our core banking system, so far I am able to connect to the WebSocket without issues, I can as well send messages successfully, the challenge I am having is that, after I sent the message, I want to be able to log the response as we get…
I am working on the websocket python example: https://github.com/Refinitiv/websocket-api/tree/master/Applications/Examples/EDP/python I am running the websocket app. I am able to successfully get the response back and close the socket. I need to collect all the responses while the socket is running and pass the data to…
Hi, We are trying to implement an integration using the websockets API to contribute our data to Refinitiv. We have not been successful in identifying in your documentation all the scenarios in which a failover should occur between A (contrib-ws1-amers1.platform.refinitiv.com) and B…
Client Query: We have been contracted for the WebSocket API but are seemingly unable to connect to the service. I tried executing examples 'market_price_rdpgw_service_discovery.py' as well as using the RDP Python library wrapper to perform a price streaming request but end up in both cases with an HTTP403 error. I think it…
SENT: { "ID": 2, "Key": { "Name": [ "91282CFK2=RRPS" ], "Service": "IDN_RDF" }, "View": [ "BID" ], "Streaming": true } RECEIVED: [ { "ID": 2, "Type": "Status", "State": { "Stream": "Closed", "Data": "Ok", "Text": "Processed 1 total items from Batch Request. 1 Ok." } }, { "ID": 3, "Type": "Status", "Key": { "Service":…
Hello, While integrating and testing the connection through the new authentication method (v1 to v2), I came across a bottleneck unfortunately. The problem is as follows: The REST post request (v2) works and I can get hold of the token, but then I can't seem to make the socket connection work properly. The problem is that…
Hi I'm writing a python websoket program to get all HK equities(0001.HK to 9999.HK(main board) and 10000.HK to 99999.HK(CBBCs, warrants, CNY stocks)). Since there's a MaxMsgSize of 65535 (per batch request I assume?). I try to sent 5 batch requests(requesting 0001.HK to 9999.HK about 1999 RICs per request) but only one…
...S Service Hi, I Use the Perl example from the GitHub, I try to Post data of a specific RIC, i changed only the ric name, host name, user name and added "Service" = "DDS" to the post message part, all is flowing great until the post, the login is working, when I send the request i get the stream is open, but i get 400…
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