PermID Entity Search not returning expected results

anthony.mayne

The search API is sometimes not returning records which I can find manually.

Example: https://permid.org/1-21537949617

The quote has these details:

• RIC: 2255.HK
• Ticker: 2255
• MIC: XHKG

However, both of these searches return "No Data Found":

• TICKER:2255 AND MIC:XHKG
• RIC:2255.HK

Another example which I can find by name but not identifiers is 0257.HK.

Some others which I can't find either by identifier or name are 1336.HK and 1919.HK (so I am not sure if the PermID doesn't exist or it is a search issue.)

Can you please assist? Thank you.

raksina.samasiri

Hi @anthony.mayne ,

Thank you for participating in the forum. I've raised this to the PermID team, and will keep you updated.

anthony.mayne

Hi @raksina.samasiri, do you have any update on this please? I retried the same searches by RIC and Ticker, but still get no results. The search is usually the best way to find the PermId of a security from another identifier, so I hope it can be resolved soon. Thank you.

raksina.samasiri

https://community.developers.refinitiv.com/discussion/comment/107295#Comment_107295

Hi @anthony.mayne ,

Thank you for your patience, this has been being investigated by the related-teams, we'll keep you updated and we're so sorry for the inconvenient caused