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THE CODEBOOK NO LONGER WORKS
Through the CODEBOOK, we were able to download the FILING REPORT of the companies using Python. However, CODEBOOK no longer works now. It appears the following error AAA ID: GEDTC-904487 What can we do?
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While searching for some entity like 1-800 Contacts, Inc. It doesn't let me land to the entity page
While searching for some entity like 1-800 Contacts, Inc. It doesn't let me land to the entity's page, having all the information about the entity including permId, LEI, country, industry etc. Initially it was working fine, but now there are an undefined issues happening. Can anyone guide me on this please?
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How can I recover my machine ID credential because I lost my Welcome email containing the Machine ID
Hi, Whom do I connect with or how do I recover my machine ID? I already have an account with LSEG but I lost the Welcome email that contains the machine ID.
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end-to-end Mutual TLS (mTLS) for authenticating DSS API consumers
I am writing to discuss an important security related matter to our integration with DSS APIs. Previously, We have been informed that DSS is not currently using end-to-end Mutual TLS (mTLS) for authenticating API consumers. While we understand the operational considerations, our security team has raised this as a…
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Data classification of pricing data shared on API response
based on the pricing data that will be requested, can you provide the classification of data shared as response (public, internal, confidential, secret) ? Based on the data classification, we have security approval to be attained. can you respond urgently ?
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Chatbot on Messenger 2
Hi, Since the migration to Messenger 2 on June 21th, our chatbot is seen as disconnected by the other traders on Messenger 2. On Messenger 1, we used this URL : https://api.refinitiv.com/ with our ApiKey and the user "bot_agent.powertradingoperations@engie .com" Can we know when it will be possible to use a chatbot in…
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Excel-VBA Command posting on behalf of a client
Could you please give me an Excel-VBA command to call the Workspace-Excel Menu-command Excel Menu “Workspace” -> Options -> Online -> “Shut Down”
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API Rate Limit Issues
We're noticing weird behaviour on the response headers when calling PermID API using our token. Before we were receiving the following headers X-RateLimit-Limit-day X-RateLimit-Remaining-day which we use in order to manage our requests, but now the response seems to have changed, and we're not getting those headers…
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AdfinXAnalytics in Workspace
Hi Team, Is there any way to use AdfinXAnalytics with Workspace Excel? We have a user who has this in his Excel file. I found some references to an LSEG COM API solution, but it doesn't seem to include AdfinXAnalytics, just DEX and Real Time:…
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How much delay should we expect for ongoing screening updates from new sanctions?
We are pretty heavy users of World-Check One and rely on OGS updates. OFAC published the latest SDN list last Friday and we expected some of our cases to get updated with new matches. They eventually did, but with a longer delay then expected. What I noticed is that there was a significant (as much as 35-48 hours in some…
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empty (undefined) responses on some PermID web requests
Hello, On the PermID website I am getting empty (undefined) responses for some, but not all, organisational PermID requests. Here are some examples of undefined responses.: Hellenic Broadcasting Corporation ERT SA : https://permid.org/1-5044174690 Athens News Agency Macedonian Press Agency SA :…
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Eikon messenger API
I am currently working on a project that requires extracting discussions from different group chats in Eikon Messenger using Python. To proceed, I need the following information and credentials: Eikon Data API AppKey Messenger Bot API credentials (bot_username, bot_password, messenger_appkey) Additionally, I would…
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Workspace VBA Add-in
Client has downloaded the COM addin for Workspace to enable VBA but wants to know why he his file is not updating. Please see the images attached. Can send the file in question if needed. And client query below: "Can you please have someone who is an expect on the VBA side to confirm why these Public Functions are not…
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Disable Refinitiv Contribution Channel (RCC) for an EMA API user
Hi team Is there any option to disable an EMA API user to contribute to RCC , but allowing to get RICs as a consumer ? Mant thanks Odon
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Perm ID matching limit
For the Perm ID matching, it states that we can do up to 1000 records. Is that a limit of 1000 records total or just per request?
