Match screening missing case reference

When screening vessels in batch, some vessels are missing case reference when the result returns. However, the case is created. This also happens when there is only one vessel in the batch.

For example, then vessel "FINESSE NEW YORK" IMO: 907205 is never returned with caseId and caseSystemId.

Why does this happen?

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Accepted answers

eirik.yksnoy

The problem was the IMO number. It was not valid, and therefore no case was returned.

Thanks!

All comments

anisetti.saikiranreddy01

Hi @eirik.yksnoy,

Thanks for reaching out to us!

Can you please share us few details as below:

The endpoint which you are using to screen vessels in batch.
The complete request body that you are sending to screen vessels.

Moreover, I have tried to screen the above-mentioned vessel and it's throwing me an error saying the IMO number is invalid can you please verify if you are sending the correct information while screening a vessel.

Thanks

eirik.yksnoy

The problem was the IMO number. It was not valid, and therefore no case was returned.

Thanks!

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