401 Unauthorized - Get my top-level groups

raghav.khamar

API Testing Tool:
Postman

Description:
Developers are receiving 401 Unauthorized error for "SEQ-pre-groups:Get my top-level groups".
Please find the screenshot below.


Contact:
If you need to contact us, please email Raghav Khamar - raghav.khamar@stride.ai & Pranay Das - pranay.das@stride.ai.

judith.pillado.lseg

Hello @raghav.khamar - I have emailed you my findings. It turns out that you had replaced a letter within your API secret, which resulted in a 401 HTTP error whenever you'd call on any WC1 endpoint. Please let me know if you have any questions. Thanks!

Blessings,

Judith

judith.pillado.lseg

Hello @raghav.khamar - thank you for reaching out to us. Would you please let me know what company you work for? I looked for Stride R&D Pvt. Ltd. and this account/company is not found in our database containing API credentials. The API credentials (key and secret) are necessary for a successful HTTP response. Kindly let me know who's API credentials you are using at your earliest convenience, but please do not post the actual credentials here as it is confidential information. Looking forward to your response.

Blessings,
Judith

raghav.khamar

https://community.developers.refinitiv.com/discussion/comment/112087#Comment_112087

Hello Judith,

We got our credential from Natixis. If you contact us through email, I will send more details about API credential and our Natixis contact.

Mehran Khan

https://community.developers.refinitiv.com/discussion/comment/112099#Comment_112099

@raghav.khamar : We have sent you an email requesting the details necessary to investigate the issue, look forward to your response on it.