I'm trying to install Eikon on my desktop, but this system test fails due to some private network issue, which I don't understand what to do. Can anyone help please?
Hi @wosldka ,
Thank you for posting the question in this forum. However, this forum is dedicated to an API usage question hence, the moderators on this forum do not have deep expertise in the Eikon application technical error. Such expertise is available through Refinitiv Helpdesk, which can be reached via MyRefinitiv. To be of help, ticket number 13380037 was raised on yourbehalf and the support team is going to contact you directly to assist withthis.
Hope this helps and please let meknow in case you have any further questions.
