No Data Available for ESG Statement

Hi,
I need to access ESG information on companies in S&P 500 index (e.g. ESG score, ESG controversies) for multiple years.
I use the SCREENER app for that, however, the relevant columns return as NAs. Moreover, when opening an individual company profile, the ESG statement says "No Data Available."
I used these exact steps in May 2024 and everything worked fine.
Do you know how to resolve this issue? Was there any update that would prevent me from accessing the data?
Thank you!
Answers
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Thank you for reaching out to us.
This forum is dedicated to software developers using Refinitiv APIs. The moderators on this forum do not have deep expertise in every bit of content available through LSEG products, which is required to answer content questions such as this one.
The best resource for content questions is the Helpdesk support team, which can be reached by submitting queries through MyAccount. The support team will either have the required content expertise ready available or can reach out to relevant content experts to get the answer for you.
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