Data API Remote Call rd.open_session

DC · 2025-03-09T07:12:42+00:00

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I am not able to use a remote environment to call the API using 'DP_PROXY_BASE_URL'. I have changed the port to 9000 as shown in the Data API proxy tab but still not able to connect 'rd.open_session' on a remote environment which worked with Eikon's 'ek.set_app_key'. (See screenshots 2.1

.png, 3.png)

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raksina.samasiri

Hi @DC ,

Can you try access http://localhost:9000/api/status on your web browser and make sure that you can locate "ST_PROXY_READY". This is a confirmation that the Data API Proxy is running properly and ready for a connection from the Data Library

More detail can be found in this article https://developers.lseg.com/en/article-catalog/article/eikon-data-api-python-troubleshooting-refinitiv

Jirapongse

@DC

The RD Library with the desktop session must be running on the same machine as the LSEG Workspace application. Otherwise, this could be the usage violation.

Please contact your LSEG account team or Sales team for this kind of usage.

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