We are receiving the following message from RFA .NET

ralphh
ralphh Newcomer
edited March 10 in RFA

A27: Synchronization Error. Recalling.. RFA Stream State

Can you please explain what this means & how to resolve

E.g. (application LOG)

/XEOU.S' Service 'IDN_TRKD' (3) 'A27: Synchronization Error. Recalling.. RFA Stream State

Thanks

Ralph Hirschfeld

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Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @ralphh

    Thank you for reaching out to us.

    This is a message from the infrastructure component (ADS).

    image.png

    Please contact the ADS support team directly via MyAccount to investigate this issue.

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