SCP error after DACS install

Sarah_B

Hello,

I am currently doing a DACS install that is running locally and I have followed all required steps within the DACS install guide, however when I try to any of the following; Distribute, get Server/Sink Status, or Map Collect I get the below errors - so something can't be quite right.

I can confirm the following:

• scp_main / dacs_svr etc. processes are running
• Can connect to the scp_main TCP port
• All required servers are running
• Tried running 'set_debug dacs_svr on -l 2 / set_debug scp_main on -l 2' - but no useful information is returned with these logs to tell me why the errors state the DACS servers are down (or what they are attempting to connect to):

"May 1 12:05:28:73f2c448aba4:dacs_svr:<UpdatePingTime():275> Received ping from a Sink Daemon
May 1 12:05:42:73f2c448aba4:dacs_svr:<TryConnectToAllServers():2191> Try connection to all servers
May 1 12:05:44:73f2c448aba4:dacs_svr:<SendPings():2058> SENDING PINGS
May 1 12:05:44:73f2c448aba4:dacs.snkd:Receiving message from the DACS Server <NewServerMessage():367>
May 1 12:05:44:73f2c448aba4:dacs.snkd:DACS Server sent a Ping <NewServerMessage(),412>

May 1 12:32:06:73f2c448aba4:scp_main:Node removed: sessionId=015910008001, ui_server=73f2c448aba4, admin [reuter] on host [172.25.0.1], req_ch_id=8, time=1746099295"

Any advice?

Thank you

Gurpreet

Hello @Sarah_B

Please reach out to DACS product support, by raising a ticket at LSEG MyAccount. We are only able to answer API related technical questions on these forums.