Unable to download Eikon data via Python API

shaun.soh
shaun.soh LSEG
edited May 23 in Datastream

Client reached out asking why he is suddenly unable to download Eikon/Workspace/Datastream data via Python API anymore.

User ID: ZGWW029

Did he breach the limit or is the service down?

Answers

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @shaun.soh

    Thank you for reaching out to us.

    I can use my account with Python properly.

    Please contact the Datastream Webservice support team directly via MyAccount to investigate this issue.