SxS application is not permissioned to use Workspace Web?

sbrum

I am trying to use the Workspace SDK (found here: Workspace SDK). I have also created an application in the AppkeyGenerator (found here: Appkey Generator), specifying approved URLs.

I followed the initialization tutorial, supplying my ApiKey, and ProductId as needed, and things seemed to work fine when running from localhost. But when I publish the project and try to access it from one of the approved URLs it fails with some of the following errors.

Any help or insight into what's happening, or going wrong, would be appreciated. Thank you.

• SxS application verification request failed Error: Error executing POST request for https://workspace.refinitiv.com/apps/thinembed/Verify : Status: 403

• SxS application is not permissioned to use Workspace Web: ApiKey check failed. Please provide correct app data.

• ERROR Error: SxsWeb initialization failed with status: app-permission-error

Jirapongse

@sbrum

Thank you for reaching out to us.

I could replicate this issue.

I will contact the product team to investigate this issue.