Download Limits using Workspace Excel Add-In

Daniel_Gra1_7
Daniel_Gra1_7 Newcomer
edited 3:19AM in Datastream

Hello,

I use the Excel Add-In from Workspace to download data. I know that there is a monthly limit of 10 million data points. However, I have also heard that there is a limit per request. How high is this limit? I compared the number of data points before and after downloading some data using the command

=DSGRID("X";"DS.USERSTATS";"Latest Value";"";"";"RowHeader=true;ColHeader=true;DispSeriesDescription=true;DispDatatypeDescription=true").

However, this number did not change (even after several hours).

Many thanks in advance!

Answers

  • Hi @Daniel_Gra1_7 ,

    Thank you for participating in the forum. However, your question is about the Excel add-in issue and the available functionality, rather then about the API usage. Hence, the best approach is to reach out to helpdesk directly, by submitting Workspace Excel question via MyAccount and the helpdesk will assist you on this.