Why does Alt+F11 won't open WS VBA Editor?

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TatiannahMarie.Hidalgo
TatiannahMarie.Hidalgo LSEG
edited July 29 in Workspace SDK

With the latest version of WS, Alt + F11 is not opening the VBA editor.

Please liaise directly with the client to fix the issue and / or with product team to raise an enhancement request. Also, can you give me the regression tests performed before releasing a new WS version?

Client's verbatim:

Under WIN11, with Office 2021 (the current CIC Markets configuration), we are experiencing an issue with version 1.26.312; the ALT F11 shortcut in Excel refuses to open VBA macros and redirects us to the activation of WS.

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Answers

  • TatiannahMarie.Hidalgo
    TatiannahMarie.Hidalgo LSEG

    Hi team, seeking for your quick asisstance on this one. Thank you!

  • TatiannahMarie.Hidalgo
    TatiannahMarie.Hidalgo LSEG

    Hi team, gently bumping on this one. Please. Thank you. Client is in a hurry.

  • wasin.w
    wasin.w admin

    Hello @TatiannahMarie.Hidalgo

    Please be informed that the Developers Q&A forum is for the LSEG APIs general usage questions only. This is not a Workspace product support portal. We do not visibility to investigate the Workspace product.

    For this kind of Workspace product issue, I strongly suggest you contact the Workspace Support Team directly via https://support.lseg.com/ website.

    contact_workspace_support.png

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