I am using omm consumer app. It is missing directory on startup

To explain the scenario
There was restart of trep, provider and consumer application.
and now Trep is up and Consumer is up but provider still down. Now at this point consumer is not getting the directory from trep.
Now when provider start publishing to trep and now consumer tries to get directory then it is getting the directory.

Why this is happening.?

Find more posts tagged with

c++

trep

rfa

ommconsumer

Accepted answers

All comments

Jirapongse

@Lalit

Thank you for reaching out to us.

Is it an interactive provider or a non-interactive provider?

You can use the adsmon tool to check whether the service provided by the provider is up.

Additionally, please contact the RTDS (TREP) support team directly through LSEG Support to verify the RTDS configurations. Please include the URL of this discussion in your raised question to prevent it from being redirected back to this Q&A forum.

Jirapongse

@Lalit

Can you enable the RFA tracing to verify the incoming and outgoing messages?

Please use the following configuration to create trace files:

\Connections\<ConnectionName>\traceMsgToFile = true
\Connections\<ConnectionName>\traceMsgDomains = "all"
\Connections\<ConnectionName>\traceMsgMaxMsgSize = 5000000
\Connections\<ConnectionName>\traceMsgMultipleFiles = true
\Connections\<ConnectionName>\tracePing = true

Please change <ConnectionName> to the name of your connection, such as Connection_RSSL. The RSSL tracing log would be created with the connection name, a process ID and a ".xml" extension, such as <ConnectionName>_7648.xml in the same directory of the application. Then, please share the XML trace file.

Additionally, please contact the RTDS (TREP) support team directly through LSEG Support to verify the RTDS

EXPLORE OUR SITES