Refinitiv.Data.Content.News.Story has stopped working

BWU

This following code in C# was working fine to fetch news release stories up until 2 days ago.
headlineID = "nGNX6zsGB6";

string storyID = "urn:newsml:reuters.com:" + DateTime.Now.ToString("yyyyMMdd") + ":" + headlineID + ":1";

var story = Story.Definition(storyID).GetData();

story.IsSuccess used to return True, and story.Data.NewsStory used to return the news article. As of 2 days ago, story.IsSuccess is returning True, but I'm getting the following returned as the story.Data object, with NewsStory being null. What is going on here?

{
"Data": {
"NewsStory": null,
"HtmlNewsStory": null,
"Creators": [
"NS:GNW"
],
"Urgency": 0
}
}

Jirapongse

@BWU

Thank you for reaching out to us.

I can access its story from the story.Data.Raw property.

var story = Story.Definition("urn:newsml:reuters.com:20250903:nGNX6zsGB6:1").GetData();
Console.WriteLine(story.Data.Raw.ToString());

I will report this issue to the product team to verify what the problem is.

BWU

Look at the output of story as JSON, which I included in the original post. story.Data does not even have a .Raw field. Moreover like I mentioned, nothing has changed with my code, which was working fine until 2 days ago. This is an issue on your guys' end

{

"Data": {

"NewsStory": null,

"HtmlNewsStory": null,

"Creators": [

"NS:GNW"

],

"Urgency": 0

}

}