World-Check One API - 401

hemantsingh1
hemantsingh1 Newcomer
edited September 30 in World-Check One

Dear Team,

I am trying to create / screen a case via C# app, Though I am getting the correct signature and authentication. Still I am getting "Unauthorized" response.

Where as via Postman request i am getting correct response and case created successfully

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Can you help me resolving the issue ?

Answers

  • Hi @hemantsingh1,

    Thank you for reaching out, could you please let us know your availablity for a quick call to further investigate this?

    Thanks,
    Ram.

  • sure @ram_nitish

    thanks for quick response. I am available today , so please let me know how we can have a call on this topic ?

  • @hemantsingh1,

    Thanks, I’ll follow up with you over email.

    Regards,
    Ram.

  • ram_nitish
    ram_nitish LSEG
    edited October 1

    Thank you for joining the call earlier.

    As discussed, a 401 Unauthorized error typically indicates that the request did not pass the required authorization checks. This can occur due to one or more of the following reasons:

    • Invalid authorization headers
    • Incorrect timestamp
    • Invalid HMAC signature generation
    • Incorrect Payload
    • Incorrect API Key or Secret

    We recommend reviewing the guidelines provided in our documentation. Additionally, the Developer Portal offers sample code which is available in various languages for your reference.
    Should you need further assistance, please feel free to share, and we’ll be glad to help.

    Thanks,
    Ram.

  • Thank you @ram_nitish for your call and clarification. Now its working fine