my DataStream doesn't load up since your update.

Varun_KC
Varun_KC LSEG
edited October 2 in Datastream

Hi Team,15270394

 

image.jpg

my DataStream doesn't load up since your update. Generally, that code is really faint in the background, with the platform largely looking empty, Its not excel, It is DataStream on web platform

ERROR: Received HTTP error code 429 from http://dtcp-aaacasv.int.refinitiv.com:80/openam/cdcservlet?MajorVersion=1&ProviderID=https%3A%2…

 

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Answers

  • Gurpreet
    Gurpreet admin

    Hello @Varun_KC

    The attached screenshot is not clear - but from what I can make out is that the user is trying to launch CodeBook in Workspace and having issues.

    You can ask the user to try again after a while - and if the problem persists, to contact the Workspace team.

  • Jirapongse
    Jirapongse ✭✭✭✭✭

    @Varun_KC

    Now, I can properly open the CBOOK app on the Workspace.

    image.png

    This forum is dedicated to software developers using LSEG APIs. For questions regarding the Workspace, please contact the helpdesk support team directly.

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