APPKey Generator nothing happens

Crbg
Crbg Newcomer
edited 3:36AM in CFS Bulk File/TM3

Hi Team,

I am unable to generate API key using APPKey Generator.

I tried - Type in an “App Display Name” of your choosing, i.e. FeedName -> Click “EDP API” -> Then click “Register New App”

Nothing happens, I believe my userid / entitlements not setup correctly, Please advise.

Thanks

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Answers

  • Hello @Crbg

    You can also try the AppKey generator in the Workspace app and see if it behaves differently. If using browser and generating it on the web page, try using a different browser.

    If you are still having issues, you might need to contact product support who can check the user entitlements etc.

  • Hello @Crbg

    The app name that you have inputted might be duplicate with other app names.

    Could you please retry with more unique app name (maybe adding some word/prefix/suffix that relate to your company)?

    If the issue still persists, please contact the Workspace Support team as the App-Key Generator is managed and supported by the Workspace team.

    You can contact the team via https://support.lseg.com/ website.

    contact_workspace_support.png