World Check one case screening doesn't appear in audit log for a long time

Technical
Technical Newcomer
in World-Check One

When screening a case for:

  • Type: Unspecified
  • Name: Susanne Mørch Koch

The results of the screening are available very quickly (as expected), but the audit log does not update with the information that the screening has completed for over two minutes.

This is causing timeout errors in our implementation as we always expect the audit log to be up to date.

Could you advise on if this is an issue at your end, and if we should rely on the audit log screened_case complete entry before requesting case results?

Thanks

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