Received report from our big client.
ek.get_timeseries() ignored start date, return all of history data,
not just return data from start date to end date.
Seems not an expected behaviour, could you help investigate and give feedback.
sample code:
data_16pm = ek.get_timeseries(["XAU="],
fields='CLOSE',
start_date=date.astype('M8[ms]').astype('O') + datetime.timedelta(hours=8),
end_date=date.astype('M8[ms]').astype('O') + datetime.timedelta(hours=8),
interval='hour')
I found below link,seems it's a bug with an underlying time series service.
but didn't found any fixed plan or fix schedule.
If this issue is a bug, could you help check when will fix it.
or if you can provide any workaround.
https://community.developers.refinitiv.com/questions/6355/view.html
Title: bug in get_timeseries
https://community.developers.refinitiv.com/questions/22759/get-timeseries-returns-full-dataframe-when-queried.html
Title: get_timeseries returns full DataFrame when queried for holidays.
https://community.developers.refinitiv.com/questions/13936/eikon-api-proxy-timeseries-start-date-ignored.html?childToView=14655#answer-14655
Title: Eikon API proxy timeseries start date ignored
