Unable to retrieve data 'daemon is disconnected'

sumit
sumit Explorer
in Eikon Data APIs

Hi.

I have started getting this error from Jupyter notebook. Was working fine till yesterday...

HTTPError                                 Traceback (most recent call last)
<ipython-input-9-856e1b1c042a> in <module>()
      2 # ek.set_app_key('***************************')
      3 ek.set_app_id("******************************")
----> 4ek.get_news_headlines('R:LHAG.DE', date_from='2017-04-05T09:00:00', date_to='2017-04-05T18:00:00')

~\Anaconda3\lib\site-packages\eikon\news_request.py in get_news_headlines(query, count, date_from, date_to, raw_output, debug)
    104         payload.update({'dateTo': to_datetime(date_to).isoformat()})
    105 
--> 106result = eikon.json_requests.send_json_request(News_Headlines_UDF_endpoint, payload, debug=debug)
    107 
    108     if raw_output:

~\Anaconda3\lib\site-packages\eikon\json_requests.py in send_json_request(entity, payload, ID, debug)
     90                 raise EikonError('401', response.text) #'daemon is disconnected')
     91             else:
---> 92raise requests.HTTPError(str(response), response=response)
     93 
     94         except requests.exceptions.ConnectionError as connectionError:

HTTPError: <Response [403]>
Tagged:

Best Answer

  • sumit
    sumit Explorer
    Answer ✓

    ok. it works now!! restarted my machine & eikon terminal

Answers

  • Alex Putkov.1
    Alex Putkov.1 ✭✭✭✭✭

    I notice that in your code you call set_app_key method and then immediately overwrite the value by calling set_app_id, and I wonder if perhaps you're overwriting the new app key value with an old app ID? Both set_app_key and set_app_id methods do the same thing. set_app_key was introduced to maintain consistent terminology when Eikon started enforcing validation of app keys. set_app_id is a deprecated but still functional method. If you call set_app_id after set_app_key the value you pass to set_app_id method overwrites the value of the app key you previously set by calling set_app_key. This is of no significance if the value you provide to both methods is the same. But if they're different then whatever method is called last sets the value of app key, which is validated whenever you submit any data request.
    I would also recommend that you upgrade the version of eikon library by running "pip install eikon --upgrade" from command prompt. The latest version of eikon library (currently v0.1.13) will give you more verbose and more informative error message.

  • sumit
    sumit Explorer

    I have the set_app_key() commented. Just been using the set_app_id

  • sumit
    sumit Explorer

    I disabled the app key and generated a new one. Still no luck.

    Please help as I am stuck now. My jupyter notebooks have all stopped working.

    Excel Eikon api works

  • Alex Putkov.1
    Alex Putkov.1 ✭✭✭✭✭
    https://community.developers.refinitiv.com/discussion/comment/29581#Comment_29581

    Could you update the eikon library and get a more verbose error message?
    After updating the eikon library, please restart the kernel from your Jupyter notebook.

  • sumit
    sumit Explorer
    https://community.developers.refinitiv.com/discussion/comment/29582#Comment_29582

    pip install eikon --upgrade throws a exception. Any thoughts?

    line 114, in rmtree_errorhandler
    func(path)
    PermissionError: [WinError 5] Access is denied: 'C:\\Users\\sumit\\AppData\\Local\\Temp\\pip-2tod38cc-uninstall\\users\\sumit\\anaconda3\\lib\\site-packages\\numpy\\core\\multiarray.cp36-win_amd64.pyd'

  • sumit
    sumit Explorer

    upgraded eikon

    I get this verbose error message:-

    Error code 403 | Client Error: Forbidden - {"ErrorCode":1401,"ErrorMessage":"Application id MOSAICSMARTDATALTD.MOSAICDATAAPI is invalid"}
  • sumit
    sumit Explorer

    ok. it works now!! restarted my machine & eikon terminal

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