Server error: Could not create application. An application with the same name or ID may already e...

...xist

My app key for Python does not work any more, and when I try to generate a new key using the app key generator in Eikon I get a Server error, saying that an application with the same name or ID may already exist, regardless of what name I try for the key.

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Zhenya Kovalyov

I have reported the issue to the product manager, they will be in touch shortly.

swang

Hi, any updates on this issue? I have the same problem

Alex Putkov.1

@swang
I would suggest restarting your Eikon application. If the issue persists after the restart, then contact Refinitiv Helpdesk by either calling the Helpdesk number if your country or by using Contact Us capability in your Eikon application.

mjoshi

I see the same error. How do you resolve this?

mjoshi

Here is the error I see:

chavalit-jintamalit

Hi @mjoshi

"eikon" app name was taken.

Please try using other meaning full app name.

nikosmarka

I've been having the exact same problem(I've tried restarting and changing the name). Any updates?

zoya faberov

Hello @nikosmarka,

Is the name you are trying to assign to yourself fairly common? It looks like this app name is already assigned to someone else.

Have you tried a name that is more distinct, such as NikosApp1? Please try something unlikely to be assigned, and let us know if this succeeds for you?

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