How to set customFields for my request?

I've tried to set them in postman and in the code, but they don't seem to work as I receive the following message:

[{"error": "INVALID_CUSTOM_FIELD", "cause": "Custom fields which are not defined for the group
cannot be used. Available custom fields are provided in the group's case
template."}]

How can I set them? I need these.

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Accepted answers

Mehran.Ahmed Khan

@Alexandra

Also to add to the above comment, check the case template for your group and look for the custom fields, if there are no custom fields present then you will have to create them using the World-Check One UI.

Regards,

Mehran Khan

All comments

Mehran.Ahmed Khan

@Alexandra

Hi,

World-Check One provides the
functionality of passing custom fields as part of your request payload for our
customers to track additional details at their end, the custom fields are
solely for use at your end, the fields that you set will not contribute in
screening against World-Check one data,

Below is an example payload with
a custom filed for your reference,

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

{ "groupId":
"{{group-id}}", "entityType": "INDIVIDUAL",
"providerTypes": [ "WATCHLIST" ], "name":
"Donald Trump", "customFields": [{ "typeId":
"CUSTO_9" }, { "value": "Bc1234" } ],
"secondaryFields": [{ "typeId": "SFCT_1",
"value": "MALE" }, { "typeId":
"SFCT_2", "dateTimeValue": "1961-12" }, {
"typeId": "SFCT_3", "value": "USA" }, {
"typeId": "SFCT_4", "value": "USA" }, {
"typeId": "SFCT_5", "value": "ABW" } ]
}

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

For a custom filed you will have
to define you own typeID and its curresponding value compared to the secondary
fields that World-Check One provides in your case template.

If you wish to not include custom
fields in your request payload you can just delete them from your request
payload and pass the request.

Let me know if this resolves your
issue and feel free to reach out if you need further assistance on this.

Alexandra

Then could you give me an example of the request with custom fields in C# please? Also the example request in postman doesn't seem to be working with custom fields, as the error I specified above happens. Is the specified format of a custom field "CUSTO_#"? Sorry, but we really need this although we are aware it doesn't help in the screening process. And also we need and example with more than 1 custom field.

Please refer the below developer portal link and click on the code examples section and download the C# request code examples.

https://developers.thomsonreuters.com/customer-and-third-party-screening/world-check-one-api/downloads

Let me know if this helps

Mehran.Ahmed Khan

@Alexandra

Regards,

Mehran Khan

Alexandra

Thank you so much, we didn't know we needed to create the custom fields in the UI.

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