Data is missing for field CTBTR_1 or FID 831

We have the confirmation from Eikon Content team that "CTBTR_1 or FID 831 will be populated with the
contributor's name if the RIC is a contributed RIC. <BBBBNK20YCD=R> is a
composite RIC, hence REUTERS EOD is displayed". However when we tried to return the data for CTBTR_1 field of RIC BBBBNK20YCD=R, nothing returns.

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Accepted answers

Jirapongse

CTBTR_1 is available in the refresh message. The client can run a StarterConsumer example in the RFA.NET 8.0.1.L1 package to subscribe to BBBBNK20YCD=R and then verify the retrieved data.

All comments

nityanand.koppad

@duchvm

not sure what is product service package you are using to access this FID. If you are on TRKD packages via Elektron Connect then this FID is not supported. I strongly believe your entitlements are associated with TRKD hence you do not see this field. Alternatively you can try using this field CF_SOURCE or 5369.

Jirapongse

CTBTR_1 is available in the refresh message. The client can run a StarterConsumer example in the RFA.NET 8.0.1.L1 package to subscribe to BBBBNK20YCD=R and then verify the retrieved data.

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