Audit Log Call - No Results

Hello all,

I am attempting to make an audit log call, however I am receiving empty results back.

Here are some additional details about the call:
Case System ID: 0a3687d0-693a-1689-9a65-9da8001ecbb8
screening-error.png

I am wondering if by chance I am using the wrong user ID, and if so how can I find the proper user ID?

Best Answer

  • Mehran.Ahmed Khan
    Answer ✓

    @mkalgren

    Hi Mark,

    I looked into your query, looks like you have just saved the case and have not screened it, which explains why your screening results were empty, I even checked the Splunk logs which also show that you have only saved the case but not screened it, I would request you to use the caseSystem Id and screen the case and then check the audit log, this should solve the issue.

    Regards,

    Mehran Khan

Answers