Eikon Data AP via Python, getting a connection error. When connecting using ek.set_app_key('e8---...

Eikon Data AP via Python, getting a connection error. When connecting using ek.set_app_key('e8--------0'), Error on checking port 9000 :

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Accepted answers

lebenjohnson.mannariat

Sorry I was running off Eikon Web app. I have since downloaded and installed locally and it fixed the problem. Thanks

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Zhenya Kovalyov

Check that Eikon is running on the same machine where you initialize the api;
If it is, go to ```C:\Users\YOUR_USER_NAME\AppData\Roaming\Thomson Reuters\Eikon API Proxy```, and check the contents of the .portInUse file, what does it say?

lebenjohnson.mannariat

Thanks Zhenya,

I am unable to find the Thomson Reuters directory within my C:\Users\Admin\AppData\Roaming. I do have the Eikon web application loaded and connected. Any help is appreciated.

lebenjohnson.mannariat

Sorry I was running off Eikon Web app. I have since downloaded and installed locally and it fixed the problem. Thanks

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