EU Shares through Electron SDK have zero bid or zero ask

regardsim

Hi,

I use Electron SDK 1.2.0 (C++)

I subscribe on each symbol and wait for 'thomsonreuters::ema::access::Payload' object

I get bid price from field #22 and ask price from field #25

Usually both these fields contain non-zero prices. But for EU shares field #22 or field #25 is zero

EU shares are, for example, #SRG and #EOAN symbols

Is it expected? May be I can subscribe on the same symbols with different names and avoid such issue?

Thank you

zoya faberov

Hi @regardsim,

I think you are looking for "EUR="

If this is not it, subscribe "CURRENCY" reference ric to explore the currency symbols available, and to find exactly what you are looking for.

If you don't find what you are looking for, the best and the most efficient way to get content and symbology questions answered, is to submit the question for Refinitiv support on

my.refinitiv.com -> support -> content

regardsim

https://community.developers.refinitiv.com/discussion/comment/41584#Comment_41584

Hi,

Thank you for your reply

You mean "EUR=" as a prefix for symbol names? Like as "EUR=#SRG" ? Or "EUR=" is a separate symbol name which I have to subscribe to?

zoya faberov

https://community.developers.refinitiv.com/discussion/comment/41603#Comment_41603

Hello @regardsim

Separate symbol name that you can subscribe to, if permissioned.

Gurpreet

Hi @regardsim I tried getting data for RIC: SRG and was able to see the BID and ASK price. You mention EU stocks, are you trying to get market data in late hours after local market has closed? I ask this, because most venues clear out the book at the end of the day after the closing run.

Can you please try to download the speed guide tool and type in your RIC and see if the BID/ASK is still zero?