problem with getting data with python

michael.armia

every time i run this code:

import eikon as ek

ek.set_app_key("my_app_key")

df = ek.get_timeseries(["COMI.CA"],
start_date="2016-01-01",
end_date="2016-01-10")
print(df.head())

i recive this error

]: runfile('D:/my drive/Python Projects/eikon/test001.py', wdir='D:/my drive/Python Projects/eikon')
Error on checking port 9000 : HTTPConnectionPool(host='localhost', port=9000): Max retries exceeded with url: /api/v1/data (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x000002664A5BEB70>: Failed to establish a new connection: [WinError 10061] No connection could be made because the target machine actively refused it',))
Error on checking port 9000 : HTTPConnectionPool(host='localhost', port=9000): Max retries exceeded with url: /api/v1/data (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x000002664A5BE748>: Failed to establish a new connection: [WinError 10061] No connection could be made because the target machine actively refused it',))
Error on checking port 36036 : HTTPConnectionPool(host='localhost', port=36036): Max retries exceeded with url: /api/v1/data (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x000002664A5BE6D8>: Failed to establish a new connection: [WinError 10061] No connection could be made because the target machine actively refused it',))
Error on handshake port None : Failed to parse: localhost:None
Port number was not identified.
Check if Eikon Desktop or Eikon API Proxy is running.
Traceback (most recent call last):
File "<ipython-input-6-816572c984fb>", line 1, in <module>
runfile('D:/my drive/Python Projects/eikon/test001.py', wdir='D:/my drive/Python Projects/eikon')
File "C:\Users\MArmia\Anaconda3\lib\site-packages\spyder\utils\site\sitecustomize.py", line 705, in runfile
execfile(filename, namespace)
File "C:\Users\MArmia\Anaconda3\lib\site-packages\spyder\utils\site\sitecustomize.py", line 102, in execfile
exec(compile(f.read(), filename, 'exec'), namespace)
File "D:/my drive/Python Projects/eikon/test001.py", line 3, in <module>
ek.set_app_key("af6ed7495e654418af715318c4d90a9afd864f31")
File "C:\Users\MArmia\Anaconda3\lib\site-packages\eikon\Profile.py", line 48, in set_app_key
get_profile().set_app_key(app_key)
File "C:\Users\MArmia\Anaconda3\lib\site-packages\eikon\Profile.py", line 207, in set_app_key
self.check_profile()
File "C:\Users\MArmia\Anaconda3\lib\site-packages\eikon\Profile.py", line 322, in check_profile
raise EikonError(-1, 'Port number was not identified. Check if Eikon Desktop or Eikon API Proxy is running.')
NameError: name 'EikonError' is not defined

Alex Putkov.1

@michael.armia
It appears that you're not a Refinitiv customer. You're a customer of the company named Metastock using their product named Metastock Xenith, which includes a low tier variant of Eikon. Metastock Xenith users are not entitled to Eikon Data APIs. If you'd like to use Eikon Data APIs, you need to subscribe to a higher tier Eikon variant from Refinitiv. You cannot get access to Eikon Data APIs through Metastock.