How to create watchlist for ongoing screening?

Hi,

Can you please describe me how can I create the Watchlist for existing cases. Like, I have generated system case id for every customer screening. Now I want to monitor every customer case for changes.

Thank you in advance.

Best Answer

  • Mehran.Ahmed Khan
    Answer ✓

    @a.mathur

    Thank you for clarifying, as you must be aware OGS screens the case every day and when there is an update in the World-Check data you will get the casesystem Ids which have updates against them using the monitor OGS API, but if there are no updates in the World-Check data, there will not be any results. So in your scenario your cases are being screened on daily basis and you're not seeing any results for "SEQ-case-monitor-ogs: Monitor ongoing screening updates on cases" cause there are no updates in the World-Check data for those cases.

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