[Eikon Realtime] When will the "Realtime" status be changed to "Limited Service" from "OK" ?

Bo Feng

Hi,

When will the "Realtime" status of Eikon Desktop 4.0.2 be changed to "Limited Service" from "OK" ?

I just found that the "Realtime" status (Eikon Toolbar -> Help -> About Thomson Reuters Eikon -> Status) has been changed from "OK" to "Limited Service", does anyone know the reason?

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My Eikon Desktop 4.0.2 (4.0.27362) Status:

Connection Mode: Private Network

Heartbeat: OK

Realtime: Limited Service

Data Center: Primary - apac1

Deployment Mode: Customer Managed


Many thanks in advance.

Bo

Bo Feng

With no action at all, the "Realtime" status has been changed back to "OK" automatically now.