There are no transmitted fields in the case

ruslan.valeev

Hello! Tell me please why in the created case in WC1 there are no transmitted fields for the client, such field as date of birth

Example, request: "request_id"=>1118736, "source"=>"CRM", "location"=>"id", "borrower_id"=>1119263, "full_name"=>"Edi Wibowo", "date_of_birth"=>"1978-08-31", "gender"=>"MALE", "country_location"=>"IDN"

In case 63b8daa2-152e-4c13-a8cd-26eada38e651 in field date_of_birth is null

ruslan.valeev

Thanks everyone! We found a mistake in our request

Michal.Byczkowski

Hello @ruslan.valeev,

Are you submitting your case with date_of_birth field as a secondary identifier ?

Example I have in Python:

"secondaryFields\": [  { \"typeId\": \"SFCT_2\", \"dateTimeValue\":\""+dob_value+"\"} ],

Irfan.Khan

@ruslan.valeev

Can you please provide me the complete JSON payload you are sending?

Please compare the JSON request body you are sending to the below JSON. This JSON includes all the secondary identifiers.

{
  "groupId":"{{Enter your group-id}}",
  "entityType": "INDIVIDUAL",
  "providerTypes": [
    "WATCHLIST"
  ],
  "name": "Putin",
  "secondaryFields":[
    {  
        "typeId":"SFCT_1",
        "value":"MALE"
    },
    {  
        "typeId":"SFCT_2",
        "dateTimeValue":"1944-04-07"
        
    },
    { 
        "typeId":"SFCT_3",
        "value":"IND"
      },
  
      {  
        "typeId":"SFCT_5",
        "value":"IND"
}      ],
  "customFields":[]
}

Also, please confirm the API call that you are requesting?

Please let us know the response code of the API call too.

Irfan.Khan

https://community.developers.refinitiv.com/discussion/comment/49022#Comment_49022

@ruslan.valeev

Can you please post your solution so that it can benefit the other community members?