Hi,
I'm using get_data to get settlements prices:
df1, err1 = ek.get_data(['List of symbols'], ['TR.SettlementPrice.date', 'TR.SettlementPrice.value'])
As of yesterday, the function doesn't return prices most of the time (works in rare random cases),
As per logs, I see it's stuck at API function _check_ticket_async:
INFO:pyeikon:Response : 500 - <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Internal Server Error</pre>
</body>
</html>
INFO:pyeikon:Port 9000 was retrieved from .portInUse file
INFO:pyeikon:Try to handshake on url http://localhost:9000/api/handshake...
INFO:pyeikon:Response : 404 - <!DOCTYPE html>
<html lang="en">
<head>
<meta charset="utf-8">
<title>Error</title>
</head>
<body>
<pre>Not Found</pre>
</body>
</html>
INFO:pyeikon:Set Proxy port number to 9000
INFO:pyeikon:Port 9000 on local proxy was detected
1.0.1
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
--- 40.390366554260254 seconds ---
Instrument Date Settlement Price
0 SXKZ9 NaN NaN
Also, the number of times below message is repeated is random
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
Another try, I got:
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
INFO:pyeikon:Receive ticket from responses, wait for 15.0 seconds
--- 150.25812125205994 seconds ---
Instrument Date Settlement Price
0 SXKZ9 NaN [Handler_BackEndFailure] Request Timeout
Thanks!
