I am unable to create a new Eikon App Key in the App Key Generator (error "Error: Server error: A...

frank.gorringe

I am unable to create a new Eikon App Key in the App Key Generator (error "Error: Server error: An internal error occurred. (Error Id:'fde32c3d-f7da-4e21-b046-df35bebe1128')"). Nor am i able to delete an existing App. Please could someone assist?

chavalit-jintamalit

Hi @frank.gorringe

I ran into problem 1 time and I re-tried and I could successfully register a new app key.

Please note that you can disable your app key but you could not delete it.