Valid RIC returns 'Invalid RIC' from Eikon Python API

sfaka

I am using Eikon Python API to retrieve prices and it is working as expected, but when trying to retrieve the price for the RIC H1ARGWTC1 I get the error 'Invalid RIC'.

The code I use is :

df = ek.get_timeseries("H1ARGWTc1",

start_date="2018-06-01",

end_date="2018-06-10",

fields='CLOSE')

Using this RIC in the Data Item Browser works and returns the prices, which means I have the required permissions.

There is no space in the RIC I use, neither any mistype whatsoever.

Either there is something different regarding this product and needs special handling or an error on the server side.

Anyone who knows something about this or faced a similar situation?

Thank you

m.bunkowski

Hi @sfaka

Please make sure that you use H1ARGWTc1.
RICs are case sensitive.

sfaka

https://community.developers.refinitiv.com/discussion/comment/51567#Comment_51567

I think case does not make any difference, but did the above code work for you with H1ARGWTc1?

m.bunkowski

https://community.developers.refinitiv.com/discussion/comment/51594#Comment_51594

Hi @sfaka

Yes, it works

sfaka

https://community.developers.refinitiv.com/discussion/comment/51567#Comment_51567

Thank you very much, it is working now. The problem was the eikon version was too old and would turn all rics to uppercase. I had to upgrade to the latest version.