I have a client who maintains that, for the Dec-2023 3M Eurodollar future contract, they have requested minute interval time-series for the duration of the contract (i.e. from 13th December 2013). I believe they should only be able to retrieve a maximum of 90 days' worth of data - but maybe I'm wrong...
Firstly, in a chart app in Eikon Desktop, I get data going back to 30th November 2019 (61 days ago); while using RHistory, I can get data going back to 17th November 2019 (49 days ago); and using get_timeseries, I can get data back to 5th September 2019 (99 days). So, why the huge differences? I thought Eikon Desktop, Excel and DAPI had the same data limits??
Secondly, the client actually maintains their DAPI request provides data right back to 29th January 2019, i.e. a whole year, and they provided a screenshot to prove it...
I was going to advise them about the 60,000 row limit, but I have to say I'm extremely confused now.
Could someone provide a comprehensive guide to the request limits - I'm not talking about daily usage allowances or throttles etc, but about how many rows of data you can get back for different time-series intervals.
Thanks!