missing news story

Tatsuya.Yamamoto

Some StoryId return the wrong story text via Eikon Data API.

Why is there a difference between News Monitor and Eikon Data API?

missing story text:

urn:newsml:reuters.com:20200115:nAZN002QC0:2

urn:newsml:reuters.com:20200115:nAZN002QC0:1

chavalit-jintamalit

Hi @Tatsuya.Yamamoto

I submitted case no. 08364707 on your behalf.

The API call is correct however, UDF returns the story you are seeing.

chavalit-jintamalit

Hi @Tatsuya.Yamamoto

I do not have access to the urn that you reported the problem.

However, I tried other urn and it works fine.

Note that somehow, your API returns year 2019 news story.

Tatsuya.Yamamoto

https://community.developers.refinitiv.com/discussion/comment/55001#Comment_55001

hi @chavalit-jintamalit

Other storyId is fine in this news query. Only two Story texts are wrong...

chavalit-jintamalit

https://community.developers.refinitiv.com/discussion/comment/55012#Comment_55012

Hi @Tatsuya.Yamamoto

Me and my colleague do not have permission to this urn.

We both got 401 unauthorized.

What is your Eikon Data API version ?

Can I try to use your account to reproduce the issue ?

Tatsuya.Yamamoto

https://community.developers.refinitiv.com/discussion/comment/55001#Comment_55001

hi @chavalit-jintamalit

Eikon Data API version : 1.0.2

My eikon id : tatsuya.yamamoto2@thomsonreuters.com

password : xxxxxxx

please use my eikon id to reproduce.