Sudden 401 error

Good day.


Up until about 20 minutes ago, our API calls to the pilot environment has worked perfectly. Since then we've been getting 401 errors.

Our api-key, api-secret, groupID's as well as how we generate the authorization header has remained unchanged.

Can you please confirm whether your pilot environment is working as expected?

Regards.

Best Answer

  • Prabhjyot
    Prabhjyot LSEG
    Answer ✓

    @gerhardtm

    Thank you for your query.

    The API is working fine in the pilot. Could you please share the request / response headers of the failed API call to investigate on the cause of the Error 401?