reply wrong data.('.TOPX' yesterday close data)

unknown

Hello, support team.

I'm using EIKON API.

I want to get yesterday close price.It was normal until a few days ago. (ticker code is '.TOPX')

before_price_df, err = ek.get_data(instruments=[".TOPX", ".MTHR"], fields=['TR.PriceClose(Lag=0D)'])

print("before_price_df", before_price_df)

-------------------------------------------------------------------

[* reply data]

before_price_df Instrument Price Close

0 .TOPX 1292.01

1 .MTHR 613.98

-------------------------------------------------------------------

’.TOPX’ --> bad data. reply data is ...1292.01 (correct data: 1399.32)

'.MTHR' --> correct data. reply data is... 613.98

Please investigate this issue.

Best regards,

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Accepted answers

chavalit-jintamalit

Hi @kengo_takahashi_deprecated_0

I just check the case again today.

I saw that helpdesk provided a workaround to use TR.ClosePrice field while they are fixing issue on TR.PriceClose field.

However, today, it seems that all the content issue has been resolved.

I am sorry for the inconvenience caused.

All comments

Jirapongse

@kengo_takahashi_deprecated_0

The data (1292.01) is for 2020-03-23.

I got the same data when using Eikon Excel.

Please contact the Eikon support team via MyRefinitiv to verify the problem.

chavalit-jintamalit

Hi @kengo_takahashi_deprecated_0

I think it is a content issue.

I submitted ticket no. 08524895 on your behalf to Refinitiv content helpdesk.

unknown

chavalit.jintamalit

Thank you very much. I'm waiting progress.

chavalit-jintamalit

Hi @kengo_takahashi_deprecated_0

I just check the case again today.

I saw that helpdesk provided a workaround to use TR.ClosePrice field while they are fixing issue on TR.PriceClose field.

However, today, it seems that all the content issue has been resolved.

I am sorry for the inconvenience caused.

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