MediaCheck Invalid Provider Type Error

sagarmanohara.rao-ext
sagarmanohara.rao-ext Newcomer
in World-Check One

Hello,


We are using world-check apis to get mediacheck results. Few weeks back the APIs were working fine but suddenly it started giving an error:


When we try to call this endpoint: /mediacheck/results


Response:

[

{

"error": "INVALID_PROVIDER_TYPE",

"cause": "This operation has failed. You specified case ID without MEDIA_CHECK provider."

}

]



Below is a sample payload for screening the case which was working perfectly fine. But now it’s not working.


{

"groupId": "{{group-id}}",

"entityType": "ORGANISATION",

"providerTypes": ["WATCHLIST"],

"name": "CITIGROUP INC",

"customFields": [],

"secondaryFields": []

}



I have the changed the payload but still it’s throwing an error.


{

"groupId": "{{group-id}}",

"entityType": "ORGANISATION",

"providerTypes": ["WATCHLIST", “MEDIA_CHECK”],

"name": "CITIGROUP INC",

"customFields": [],

"secondaryFields": []

}


This is the pilot URL which we are using : rms-world-check-one-api-pilot.thomsonreuters.com

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Best Answer

  • Prabhjyot
    Prabhjyot LSEG
    Answer ✓

    @sagarmanohara.rao-ext

    Thank you for the details over email.

    As concluded the issue you are facing was as you were using parent group which did not have media check capabilities. After the media check is enabled for your parent group, the issue has been resolved.

    Please raise a new query if you need further assistance with World-Check One API.

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