Unable to create case using Async API - create case : organization

arranganatha
arranganatha Newcomer
in World-Check One

I have a valid group id and I'm able to get the form template to create the case as well.


Sample request looks like this:


curl -X POST \
https://rms-world-check-one-api.thomsonreuters.com/v2/cases \
-H 'authorization: Signature keyId=\"----KEY-----\",algorithm=\"hmac-sha256\",headers=\"(request-target) host date content-type content-length\",signature=\"jdXff2WeThSX497msGivy6t7yPn3DU+MuGxArKs06no=\"' \
-H 'cache-control: no-cache' \
-H 'content-length: 593' \
-H 'content-type: application/json' \
-H 'date: Tue, 28 Apr 2020 23:36:34 GMT' \
-H 'postman-token: 925782ee-6902-7ee3-7dca-de6ca4e9c145' \
-d '{
"groupId": "<valid_group_id>",
"entityType": "ORGANISATION",
"providerTypes": [
"WATCHLIST"
],
"name": "Apple",
"customFields": [],
"secondaryFields": [
{
"typeId": "SFCT_6",
"value": "USA"
}
]
}'


Response :

There was an error connecting to https://rms-world-check-one-api-pilot.thomsonreuters.com/v2/cases




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Answers

  • Prabhjyot
    Prabhjyot LSEG

    @arranganatha

    Thank you for the query.

    Can you please share the request header for the failed API call as welll?

  • arranganatha
    arranganatha Newcomer

    If you look at the CURL above it has the header (-H) defined, I'have masked the signature-key.. but in any case let me send a screenshot of the postman header image

    Authorization is generated from the pre-request script - (fairly standard way) and group-id is a valid one - verified by using other get requests as well, have installed and enabled postman intercepter to store cookies..

  • arranganatha
    arranganatha Newcomer

    Prabhjyot.Madla here's the request body and responseimage

  • Prabhjyot
    Prabhjyot LSEG
    https://community.developers.refinitiv.com/discussion/comment/59034#Comment_59034

    @arranganatha

    Thank you for the details.

    I have sent you an email to investigate further on the issue. Kindly reply back with the details so that we may assist you accordingly.

  • arranganatha
    arranganatha Newcomer

    Here's how it's currently working in local machine:


    Postman Chrome App : the same API gives the error response

    Postman 2 - native app - works fine.

    So if anybody's trying to test these APIs, please start using Postman 2 native apps.

    I'm not aware why this is the case though...

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