RDP Gateway Timeout

tonyzhuTR

When calling https://api.refinitiv.com/data/news/v1/headlines, following errors popped up

{'error': {'id': 'fec49e86-57cd-46df-b9e2-cebd1925da6b', 'code': '504', 'message': 'Gateway Timeout', 'status': 'Gateway Timeout'}}
{'error': {'id': '6676899e-b6be-4a8d-8f97-c84550f04cbe', 'code': '504', 'message': 'Gateway Timeout', 'status': 'Gateway Timeout'}}

The token is not expired so wondering what's the cause of 'Gateway Timeout'? How to address it, thanks.

Gurpreet

Hi @tony.zhu,

Do you see this behavior when using API playground as well? Please reach out to RDP support by raising a service ticket on myRefinitiv.