Check access to API

Best Answer
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Hi @ap123
You can check at these 2 steps:
5. Locate "APIPROXY" and "Listening to port" in the log file. By default, the port is 9000.
7. Open http://localhost:9000/ping?all on a web browser. (Plese note that port 9000 is from step 5.) And make sure that you can locate {"path":"/api"}.
By the way, I tried lookup for your registered email address or your registered name on this forum but I could not locate your Eikon account.
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Answers
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Follow the link below to an article that among other things talks about how to check whether your Eikon account is entitled for Eikon Data APIs.
https://developers.refinitiv.com/article/eikon-data-apipython-troubleshooting-refinitiv
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I had already tried that. Which bit of the article?
There's no section that specifies a quick way to check that the account has access to the API. Surely, the account wouldn't geneate an app key if there was no access?
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If I can't locate it, does it mean the accouunt doesn't have access to the Python API?
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Hi @ap123
Yes, I also sent an email to your registered email on this forum to ask about your Eikon account so I can look it up in the system.
Thanks.
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