Error Python Eikon Api No proxy Address

The following configuration was made to perform a data query.
Eikon Application installed
An APP Key was generated
Python 3.8.5 installed
Pandas was installed
Eikon (1.1.5) Python package for retrieving Eikon data was installed.
The default port was verified at 9000
Connection tests were performed to http://localhost:9000/ping?all
{"port":9000,"mode":"eikon4","pid":70664,"hasSecure":true,"startedTime":"Tue Sep 08 2020 09:24:12 GMT-0500 (Hora de verano central (México))","subApps":[{"path":"/heap"},{"path":"/ping"},{"path":"/sxs","data":{"hasSecure":true,"sxsApps":{}}},{"path":"/api"},{"path":"/sxs/v1/services/messenger"}]}
Obtaining the following result
We support ourselves with the following documentation https://developers.refinitiv.com/article/eikon-data-apipython-troubleshooting-refinitiv but we got the same result.
.py file
import eikon as ek
import warnings
import pandas as pd
warnings.simplefilter(action='ignore', category=FutureWarning)
ek.set_app_key('XXXXXXXXXXXX')
SxS.20200908.092355000.p70664
[2020-09-08 14:24:12.124|1|api-svc|3|DEBUG] create SIDEBYSIDE
[2020-09-08 14:24:12.142|1|api-svc|3|DEBUG] create APIPROXY
[2020-09-08 14:24:12.282|1|sxs-api|3|DEBUG] [ws] Create endpoint=/sxs/v1/notifications
[2020-09-08 14:24:12.291|1|sxs-api|3|DEBUG] [ws] Create endpoint=/sxs/s/v1/notifications
[2020-09-08 14:24:12.311|1|api-svc|2|DEBUG] [bus] onCallback name=sxs:GetSetting callId=12 data~={"callId":12,"value":"4.0.52055","action":"ReturnCall"}
[2020-09-08 14:24:12.328|1|data-api|1|INFO] Request API Proxy port number using channel=/api-proxy/port/request
[2020-09-08 14:24:12.336|1|api-svc|1|INFO] Start server...
[2020-09-08 14:24:12.352|1|api-svc|2|DEBUG] onStarted: 9000
[2020-09-08 14:24:12.361|1|api-svc|1|INFO] Listening to port=9000
[2020-09-08 14:24:12.374|1|data-api|1|INFO] API Proxy is available on port 9060. Start redirecting /api/* requests
Result:
Error: no proxy address identified
Port number was not identified, cannot send any request.
Can I do something additional? Because this steps was made in three different computers obtaining the same error message.
Best Answer
-
Thank you very much for your feedback. We identified the root cause of the problem, which manifests with Python 3.8+. The root cause happened to be in the dependencies of Eikon Data APIs for Python library (requests-async, http3 and nest-asyncio).
The problem has been addressed in Eikon Data APIs for Python library v1.1.6, which is now available on PyPI. Would you be so kind as to upgrade eikon module on your machine to v1.1.6 and see if it works? I'd very much appreciate if you could post your experience back on this thread.0
Answers
-
Could you try downgrading the version of Eikon Data APIs Python library to v1.1.2?
pip install eikon==1.1.2
0 -
Please note that the latest release version is 1.1.6.post2
0 -
Hi everyone! I did the downgrade for the python eikon and the result was
but with the version eikon==1.1.2 the result was successfully.
0 -
Hi @isanchez
I've the same error of yours:
2021-11-29 13:40:09,577 P[10680] [MainThread 14984] Error: no proxy address identified.
Check if Eikon Desktop or Eikon API Proxy is running.
2021-11-29 13:40:09,577 P[10680] [MainThread 14984] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")
2021-11-29 13:40:09,577 P[10680] [MainThread 14984] Error on handshake url http://127.0.0.1:None/api/handshake : TypeError("send() got an unexpected keyword argument 'timeout'")
2021-11-29 13:40:09,577 P[10680] [MainThread 14984] Port number was not identified, cannot send any request.I tried to install eikon 1.1.2 from conda console but it didn'go.
I tried to search eikon version in conda console but i received this message
"
(base) C:\Users\Denis>pip search eikon
ERROR: XMLRPC request failed [code: -32500]
RuntimeError: PyPI's XMLRPC API is currently disabled due to unmanageable load a
nd will be deprecated in the near future. See https://status.python.org/ for mor
e information.
(base) C:\Users\Denis>I have installed Python 3.8.8rc1
Can anybody help me please?
Thankyou very much.
0 -
Python issue.jpg screen shot here
0
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